HOW TO RECOGNIZE FRAUD
WE DO NOT
-
Offer “extra benefits, “family promotions,” or discounts not included in your contract.
- Contact members from unknown numbers or send voice notes requesting information.
- Ask for personal data, membership IDs, payment links, or access credentials outside our official portals.
-
Request payments through interbank transfers.
- Ask members to send their original contract by mail or email.
- Offer or sell flights or vacation packages that include air tickets.
- Buy or resell memberships online.
- Use WhatsApp as a contact method for promotions or offers.
LEGENDARY VACATION CLUB OFFICIAL COMMUNICATION CHANNELS
Phones from which the outgoing call is recorded:
+52 998 8810573
+52 998 8001375
+52 998 9801985
+52 998 2960331
SECURITY TIPS
- Read carefully the information received and double check the email sender.
- Check the name of the website domain, e-mail or phone number are the official ones.
- Contact us if you have any questions at the official email memberservices@legendaryvacationclub.com; through the live chat on the official website www.legendaryvacationclub.com or by phone:
Mexico:800 681 9588
USA-Canada: 1 844 LEG 4YOU (534 4968)
Venezuela: 0800 100 8638
Brasil: 0800 900 0050
Argentina: 0800 666 3033
Colombia: 01 800 518 5312
Chile: 800 914 761
United Kingdom: 0808 101 9213
Rest of the world: +52 998 296 0332 and +52 998 881 1280
HOW TO READ LEGITIMATE EMAILS
Learn to Spot the Difference Between Real and Fake Emails
- Genuine communications always come from official domains and verified channels (e.g., @legendaryvacationclub.com and @email.legendaryvacationclub.com and rsv.memberservices@myaccountinquiry.com).
- Clear and consistent design with our brand colors, logo, and footer information
EXAMPLES OF FRAUDULENT COMPANIES
We are tracking and following up on these cases but also joining other vacation club projects in order to make Touristic Associations and Authorities more aware of these situations.
As part of our continued effort to inform you of fraudulent companies offering to purchase your Legendary membership, we would like to make you aware of these offers on behalf of false companies that run under the name of:
Caribbean Entertainment
Alliance Trade Closing Firm
Modetour International
The Solution Services
Zabadu del CaribeGBH
China Turism Group
Purchase my timeshare
Realty Co Inc.
Montenegro
Cleartrip
Travel Worldwide AG
International Travel & Tours
Senses Vacations
Expedia.global
Legendary Vacation Club Members
EXAMPLES OF FRAUDULENT WEBSITES & EMAIL ADDRESSES
-
www.legendaryvacationclubmembers.com
- info@legendaryvacationclubmembers.com
- hardrockhotels@memberslegendaryclub.com
- www.legendaryvacationclub.mx
- reservaciones@hardrock-resort.com
- info@promociones-legendaryhardrock.com
- info@reservaciones-legendaryhardrock.com
- rewards@legendaryclubs.net
EXAMPLES OF FRAUDULENT ONLINE PAYMENT PLATFORMS
- www.jiraffee.com
- www.openpay.mx
- www.evopayments.mx
- www.pago.clip.mx and www.clip.mx
PROTECT YOUR PRIVACY
- Protect your identity (username and password) to access your account.
- Do not use public machines to consult your information.
- Always try to verify what information you are capturing on the site.
In order to avoid having more of these cases, we encourage you to not reveal information about your membership in social media groups that are not the official ones (our official groups are closed and every member invited has been checked in our system before inviting them).
WHAT TO DO IF YOU SUSPECT FRAUD
Report, Don’t Reply & Help Us Prevent It
- Do not click or share information.
- Take a screenshot or forward it to our official support email: memberservices@legendaryvacationclub.com.
- Block and delete the contact after reporting.
YOUR TRUST, OUR COMMITMENT
We continuously monitor our communication channels and train our teams to protect your information. Together, we can ensure every Legendary experience remains safe, authentic, and unforgettable.
Report a Suspicious Contact Return to Latest News
